Clear Links Support Ltd uses the term ‘client’ to refer to the people we support.
Please Note: The Client Registration and Request for Support Form can be completed by you, or by a person on your behalf, for example a disability adviser at university or work colleague.
Below are the 5 Steps outlining the registration process and request for support for Service Users: Clients. If at any time you have any queries you can talk to someone during office hours on 0845 833 9971 (local rate number) or you can email info@clear-links.co.uk
In accordance with UK Data Protection legislation, Clear Links Support Ltd will hold, process and use your data exclusively to provide you with the service for which you registered. Completing our registration form signifies consent to us collecting personal information. It also confirms your agreement that Clear Links Support Ltd may pass on relevant information to all those involved in the support work process.
You have been referred to us for specialist support for your education or employment.
Please complete the Client Registration & Request for Support form and Timetable. The Registration form gives us your permission to keep information about you. The Timetable gives us the information about your support times. The form may be completed by you, or by another person on your behalf.
You will also need to read and accept the ‘Client Terms of Business’ which constitute the contract between Clear Links and the client for the supply of the Support Worker’s Services by Clear Links to the client. The terms are deemed to be accepted by the client by request for the use of a Support Worker or by registering on the Clear Links website, whichever is the earliest.
When we receive your completed Registration form and timetable we will store your details in our database. The information about your requirements is available to Clear Links Support Ltd staff; the information is given to support workers on a 'need to know' basis. See Data Protection for more information.
We will use your information to match you with a support worker. You will be contacted by Clear Links Support Ltd or the support worker to confirm the first meeting.
Please read the attached Guidelines for working with a Support Worker and if you still have any queries you can speak to someone during office hours on: 0845 833 9971 or email: info@clear-links.co.uk
