- My funding body/education authority has given me permission to order my equipment. What shall I do?
- When will you deliver the equipment?
- I have been recommended a desk top computer on my needs assessment but I would prefer a laptop. Is it possible to upgrade?
- I have been recommended a computer in my needs assessment but I would like a higher specification. Is it possible to upgrade?
- I am an NHS funded student, I have received the money for my equipment, what do I do now?
Q: My funding body/education authority has given me permission to order my equipment. What shall I do?
A: Clear Links Support Ltd does not usually hear directly from your funding body or education authority so we do not know that you have got permission to go ahead and we need you to contact us. We need to see a copy of the letter you have received.
Please post a copy to us, or scan and email or fax it to us. Please see our web pages for our contact details. Alternatively if you take the letter to your university they may fax it to us on your behalf.
Q: When will you deliver the equipment?
A: We aim to deliver all hardware and software within 7 days of confirmation of your funding. One of our engineers will deliver and set up your equipment. We will arrange a convenient time for you.
Q: I have been recommended a desk top computer on my needs assessment but I would prefer a laptop. Is it possible to upgrade?
A: Yes, it is possible to upgrade as long as you are prepared to pay the upgrade cost yourself and provided the upgrade does not compromise the original purpose of the computer in the needs assessment. If you would like to discuss any potential upgrades please call us.
Q: I have been recommended a computer in my needs assessment but I would like a higher specification. Is it possible to upgrade?
A: Yes, it is possible to upgrade as long as you are prepared to pay the upgrade cost yourself and provided the upgrade does not compromise the original purpose of the computer in the needs assessment. If you would like to discuss any potential upgrades please call us.
Q: I am an NHS funded student, I have received the money for my equipment, what do I do now?
A: Before Clear Links Support Ltd can deliver your equipment you will need to pay Clear Links Support Ltd. You can pay by cheque or bank transfer. Please contact us to arrange the payment.
