Clear Links is the UK’s leading specialist Non Medical Help support worker service.
September 2016 statistics:
100% student satisfaction
We ask our students for their feedback regularly. Last year more than 92% gave us feedback.
Average matching time of 10 hours
We match quickly and with care. The best support worker is found for each student.
Working with more than 160 HEPs
Because we work nationwide, we are able to support students from Scotland to the south coast of England.
4.9/5 average support worker rating
The student’s satisfaction is paramount in what we do. We read all feedback to quality assure our support.
Fantastic system, it makes Clear Links head and shoulders above the rest.Disability Adviser
Students happy with their NMH support in 15-16
Always professional, friendly and very helpful.Student
Disability Advisers happy with the support from Clear Links in 15-16
You can have confidence that the students are going to be offered a great service but that the administrative systems needed are also in place.Disability Adviser
of students that gave us feedback in 15-16
Established in 2006, we work with students at more than 150 Higher Education Providers (HEPs) across the UK providing NMH support workers and assistive technology. 50 office based staff are responsible for the key functions of our services. For our Non Medical Help Support service this includes the recruitment, selection, training and DBS checking of support workers, matching students with suitable support workers, co-ordinating the day to day NMH support, quality assurance of support work and service, payroll, invoicing, online systems and service developments. For our Assistive Technology service this includes the provision of assistive technology quotations to Needs Assessors, and an efficient and friendly assistive technology equipment delivery, set-up and maintenance and support service.
Amongst our office based staff we have former heads of disability services, Asperger Syndrome specialists, sight impairment specialists, qualified SpLD tutors, assistive technology experts and information technology developers. Our in-house team of developers are constantly updating and adding new features to our software systems.
Benefits of working with Clear Links
- Quality processes and systems
- Excellent customer service
- Knowledgeable and experienced office staff
- Student and partner institution feedback processes
- All feedback is responded to quickly and efficiently
- Reviews conducted regularly with our students and partner institutions to ensure service satisfaction